Dear Resort/Association Decision Maker:
A month ago, I sent you a letter on behalf of Timeshare Advisory & Resolution Services (“TARS”), an organization focused on protecting the interests of timeshare owners and HOA Boards in “legacy” or non-branded resorts. The response to the letter has been greater than expected, and it confirms my belief that many Boards are struggling with issues related to an aging owner base, increasingly delinquent maintenance fees, the take-back of owner weeks, and the existence of scam “exit” and resale companies that prey upon your owners.
My recent meetings with several resort Board members have made me realize that the number one fact which must be understood by every Board is that you are not alone, and the issues you face are similar to those of a great number of resorts entering their “golden years” along with their owners. I can assure you that TARS has reviewed and analyzed many resort-related situations, some very unique, but mostly not very much. In the clear majority of situations, we have been able to provide a solution for the Association, many of which were successfully implemented by the Board for the benefit of their owners. These solutions are likely available to assist you and your Board in making the hard decisions required to stay in front of the inevitable challenges ahead.
As a former regulator, timeshare lawyer, developer, and consumer advocate for the past four decades, I have specialized in finding solutions to many issues facing timeshare owners and Board members including implementing strategies related to sunset (termination) clauses in your timeshare declaration, collection of delinquent maintenance fees, predatory resale and relief companies, effective communication with your owners, monetizing of HOA owned inventory, and many other issues timeshare resorts are currently facing. I now bring this experience and expertise to TARS, where we can also assist you with feasibility and sustainability studies that will enable your Board to effectively plan for the future of your resort.
Whether you are a managed or self-managed resort, if you are experiencing any of the issues I’ve mentioned, please reach out to TARS. I would be pleased to set aside some time to meet with you to discuss all the relevant matters of concern for you and your resort, with no obligation or fee. Please email me at or call me at (702) 956.0571 (please leave a clear message) to arrange for a meeting or teleconference at your convenience.
Martin M. Kandel